Program Directors are responsible for administration and management of each facility, including the safety and protection of the children, implementation of policies and procedures and compliance with the Chapter 3490, relating to protective services. A director of a program shall have one of the following: a master’s degree from an accredited college or university and two years work experience in administration of human services; or a bachelor’s degree from an accredited college or university and four years work experience in administration or human services.
Counselor/Supervisors are responsible for developing and implementing the program and schedule for the children. Requirements for counselor/supervisors include a bachelor’s degree from an accredited college or university and one year work experience with children; or an associate’s degree or 60 credit hours from an accredited college; or university and three years work experience with children.
Child Care Counselors are responsible for the day-to-day interaction with our students and are required to have one of the following: bachelor’s degree from an accredited college or university; or associate degree or equivalent credits from an accredited college or university and two years of experience; or high school diploma or GED and four years of experience.
Demographic of Employees
A.R.C. employed 139 full-time staff and 71 part-time support staff at the end of 2012. An additional 25 full-time staff are now employed at the Schaffner Youth Center. The demographic breakdown of our staff include 67.2% African-Americans, 5.2% Hispanics and 27.6% whites. The average tenure of positions of leadership is 22 years. Full-time line support staff have an average tenure of ten years. The turnover rate for both full-time and part-time staff is less than 12% per calendar year.
In 2003, the U.S. General Accounting Office (GAO) estimated that turnover of child welfare staff was between 30 and 40 percent annually nationwide, with the average tenure being less than two years. The Annie E. Casey Foundation estimates annual turnover rates of 20 percent in public agencies and 40 percent in private agencies. The American Public Human Services Association (APHSA) found a 22 percent turnover rate for Children’s Protective Services Workers for calendar year 2003, as compared to a rate of almost 20 percent for calendar year 1999.